Every garage door has a short list of jobs that belong to the homeowner and a longer list that belongs to a technician. The line between them is usually set by the owner upkeep clause in your contract, the paragraph that says what you are expected to do to keep the equipment in the condition the contract assumes. Read that clause before you decide who does what, because a task you were expected to handle and skipped can matter later.
Tasks you can keep up yourself
Most owners can handle the simple checks. Wipe the sensor eyes near the floor with a dry cloth so they can see the door path. Replace the batteries in the wall button and in the remotes. Pull the emergency release cord once in a while to confirm it moves freely, then reconnect the door before you test the opener. Keep the manual in a known drawer so the reversal settings and release steps are at hand.
The safety reverse test is worth doing on a regular schedule. With the door closed, lay a flat board on the floor in the door path and press the close button. The door should stop and reverse when it meets the board. If it does not, stop using the opener and request service. Note the check on a card taped inside the cabinet so the next one is not forgotten.
Tasks that belong to a technician
Springs, cables, drums and the opener motor carry stored force or electrical load, and most contracts expect a trained technician to handle them. Spring work in particular can cause serious injury when attempted without the right tools, so it is not a weekend job. If a visit finds worn parts, the question to settle is whether the contract treats that as normal wear, as damage, or as owner upkeep that was skipped.
What to ask before you decide
Ask the provider which tasks it classes as owner upkeep, and whether it expects a record of them. Ask whether a visit can be declined if a basic check was skipped, and how that decision would be explained to you in writing. Ask whether you may hire your own technician for a safety check and keep the invoice on file. A plain answer in writing is worth more than a verbal assurance on the phone.
Where a provider publishes a sample contract, read the owner upkeep clause in its exact words. Our list of home warranty companies with a sample contract you can read before buying is a useful starting point, at home warranties with a sample contract online. Owner tasks and technician tasks should appear in the same document, so compare them against each other rather than relying on a summary.